Welcome to EmmetiStore

EmmetiStore Shipping

We ship throughout Italy, Europe, and many non-EU countries. Our goal is to guarantee a fast, trackable, and reliable shipping service, wherever you are.

Shipping

Free shipping

Free shipping is automatically applied at checkout for orders over €100.

Shipments outside the European Union

We also ship to non-EU countries. However, Any customs duties, taxes or fees are always the responsibility of the customerWe recommend that you verify any additional costs with your country's customs office before purchasing.

In case of refusal of the goods or failure to pay customs duties, the costs incurred will be withheld from the refund, which will be issued only after the product has been returned.

Currently, shipments to the United States are temporarily suspended due to changes in US regulations.

Which countries do you ship to?

We currently ship to all of Italy, all of Europe, United States, Canada, and the United Kingdom.

To request information on shipments to other destinations, please contact us. contact us.

Which couriers do you use for shipments?

  • Italy: For national shipments we use the courier Italian Post And BRT.
  • Abroad: For international shipments we rely on DPD And DHL.
  • Bulky materials: For large materials (e.g. over 25kg, or building products or windows and doors) we use DACHSER & FERCAM (This is not an express courier - delivery times vary depending on the area)

Do you need express delivery?

Take advantage of our PRIME Shipping service and receive your products by 12 noon the next day! Order today and enjoy the speed and reliability that only our PRIME service can offer.

Terms and Conditions:

  • Offer valid only for orders placed before 2:00 PM.
  • Not valid for islands (not available for Calabria, Sardinia and Sicily) and hard-to-reach areas.
  • Not valid for products with delivery times listed as 8-10 days.

Choose the speed and convenience of PRIME Shipping and receive your purchases in record time!

Preparation and shipping times

For products available in stock

Your order will be processed within 2 business days.

Standard shipping takes 1-4 business days for delivery, but if you prefer a faster and safer delivery, express shipping is also available. Express Insured Shipping.

You will receive a confirmation email with a link to track your package as soon as it ships.

For products not available or on order

Waiting times for your order are usually 8-10 working days.

Please note that during holiday periods such as December and August Lead times may be extended due to our supplier closures.

Doors, Velux, Building Materials and Furniture Beta

For products on request such as doors, counterframes, Velux, building materials and furnishings Beta, delivery depends on production times.

We will notify you of the exact delivery date after you submit your order to the supplier.

Special shipments

Doors and counterframes

A minimum shipping charge of €50 applies for each door or counterframe. The final cost varies based on the quantity ordered.

Stairs & Building Materials

Shipping costs are always included and vary based on the weight of the products.

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